Technical Support
If you are a registered user of licensed software products of our company you may contact the Technical support service of Informatic.
Technical Support Department:
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Schedule:
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10:00 - 18:00
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E-mail:
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support@informatic.ru
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Phone:
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(495) 957 78 77
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Fax:
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(495) 957 78 54
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When calling the Technical support line you should have the following information at hand:
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• registration number of the product;
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• your company’s name;
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• the version of the software product.
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It’s desirable to formulate the question in advance.
This allows you to get the most quick and exact answer.
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FREQUENTLY ASKED QUESTIONS
In this section of the website you will find a complete list of FAQs. You can also put your own question here.
FAQs about CONTEXT
FAQs about ORFO
| General questions |
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Problems occurred while downloading files. How to resolve them? 
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Why are the pages on the server displayed incorrectly (wrong)?
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Problems occurred while downloading files. How to resolve them?
Files are available for downloading by http.
Why are the pages displayed incorrectly (wrong)?
Some pages may be displayed incorrectly if you don’t use MS IE. We test our server using several browsers, but if you have some comments on this subject, please feel free to contact us.
Ask your own question
You can ask your own question by e-mail.
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